Website privacy policy

At The Chapel Kilfinan, we respect your privacy, and aim to comply with the latest data protection regulations.

This policy explains how we collect and handle data relating to website visitors.

Please note that this policy may be altered in the future, and was last updated on 16/10/2020.

Who collects the information?

The information is being collected by, and for, the owners of the property known as The Chapel, Kilfinan.

Details of the person responsible for handling data can be found below in the Owner section

How do we collect information?

Information can be collected in the following ways:

  • If you contact us via our enquiry form,

  • If you were to contact us directly using email

  • via booking details from our Agent.

  • If you were to call the owners using the emergency numbers given to you by the Agents

Anonymous data (relating to your computer/device, not to you personally) is also collected whenever someone merely visits one of our web pages.

What information is collected?

We will only collect the minimum information required for the purposes of being able to contact you to answer your query, to send information relating to a potential booking, or to offer additional advice, help or services, before or during your booked stay.

Should a booking be made, we then have access to basic information relating to your booking, including Primary Bookers Name, Telephone number, Email Address, Postal Address, Number of people in the party, along with any preferences or special requirements. See Agents section below

How is your data used?

When you contact us, your data is only used for correspondence purposes. We will not pass your contact details and other personal data to a third party.

Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer.

Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing. The anonymous data is collected and the statistics are compiled using the methods listed below in the Web Host section below

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.

Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing.

Your consent

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

You can change your marketing preferences at any time by contacting us by email

How you can access and update your information?

The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us. We will promptly correct any information found to be incorrect.

You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Your right to restriction

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you are happy to accept marketing messages relating to Events and/or Promotions;

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us;

  • If you do not want Website Analytics to compile anonymous statistics about the interaction between your device and our website, you can search, download and install the Analytics Opt-Out Browser Add On, relating to your specific browser.

Your right to be forgotten

Data will only be stored for as long as it is needed. Unnecessary data will be erased.

The security of your information

When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Payment security

Currently, we do not take payments over this site. All financial transactions are handled by our Agents

Breach notification

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Guest Area

Once a booking is made, our Agents will send you details of how to log into our Guest Area. This is given as a password, and does not collect any personal data. Your browser, however, may save the password to automatically log you back in again later.

Links to other websites

Our website contains links to our Agents website and other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.

Social Media

The Chapel Kilfinan operates Facebook and an Instagram accounts. We are bound by the privacy policies of those providers and will not gather information to use outside those platforms unless given express permission by the user. 

Users under 18 years of age

Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.

Cookies

A cookie is a small file sent to your computer's hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device's functions.

The Web Host uses traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. We only use this information for statistical purposes to helps us improve our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.

For more information on cookies, see allaboutcookies.org

What to do if you don’t want cookies to be set?

If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that some functions of the website might become inoperable. The cookie banner that pops up will select some preferences you can make within the site, with any further preferences made in your specific browser.

A link to this Privacy Policy is available in the footer on most pages.

Acceptance of these terms

By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you on this page that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.

Web Host

Our site is hosted by Wix.com, details of the Wix Privacy Policy can be found HERE.

Agent

The Travel Chapter Group operates a number of  brands including Cottages & Castles and Holiday Cottages.

Please view the group privacy policy HERE

Owner Contact

Primary email: mail @ thechapelkilfinan.co.uk

(This email address alerts both owners. A personal response will come directly from the individual owner.)

Data Controller: Mark Thornton

The Summerhouse is currently unavailable to Guests.

The Back Bedroom will only be available to bookings of 3 people or more, unless pre-arranged

In taking these precautions, the cleaner has more time to spend cleaning and sanitising the rest of the property before your arrival.